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Privacy & Security Policy
Effective Date: November 2024
At tshirtsunited.com, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our services. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect and process the following types of information when you use our website:
- Personal Information: When you make a purchase or register on our site, we may collect your name, email address, shipping address, phone number, and payment information (such as credit card details). This information is necessary for processing your orders and communicating with you.
- Usage Data: We collect information about how you use our website, including the pages you visit, the time spent on our site, and the actions you take. This is done using cookies and other tracking technologies.
2. How We Use Your Information
We use the information we collect in the following ways:
- To process your orders and manage your account.
- To communicate with you regarding your orders, including order confirmations, shipping updates, and customer service.
- To improve our website and customer experience by analyzing how you use the site.
- To comply with legal obligations and protect our legal interests.
3. Payment Processing
To process payments on our site, we use third-party payment processors, namely Stripe and PayPal. These services may collect personal data, including payment information, to complete your transaction.
- Stripe: Stripe processes payments securely and stores your payment information in compliance with its own privacy policy and industry-standard security practices.
- PayPal: If you choose to pay via PayPal, PayPal will process your payment. Please review PayPal’s Privacy Policy for more information about how they handle your data.
We do not store your full credit card or bank details on our servers. Both Stripe and PayPal follow strict security protocols to protect your payment information.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized services. Here’s how we use cookies:
Essential Cookies: These are necessary for the operation of the website and enable core functionality, such as the shopping cart and secure access to user accounts. You cannot opt-out of these cookies.
Analytics Cookies: We use Google Analytics and other analytics services to collect information about how users interact with our website, such as pages viewed, time spent on the site, and user behavior. This helps us improve our website and services. Google Analytics uses cookies to gather information in an anonymous form, and you can opt-out of this service by adjusting your browser settings or using the Google Analytics opt-out browser add-on.
Optional Cookies (Marketing): We use Meta (Facebook) and Google cookies for marketing purposes, such as displaying personalized ads based on your behavior on our site and across the web. These cookies allow us to track your activities for retargeting and measuring the effectiveness of ads.
- You can manage your cookie preferences by adjusting your browser settings or using the opt-out tools provided by Google and Meta:
Please note that disabling cookies may impact your experience on our site and limit some of its functionality.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting requirements.
6. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following instances:
- With service providers who assist in operating our website, processing payments (e.g., Stripe, PayPal), and delivering orders (e.g., shipping partners).
- With law enforcement, government authorities, or legal representatives if required by law or to protect our rights.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-out of Marketing: You can opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in emails or by contacting us directly.
To exercise any of these rights, please contact us at sales@tshirtsunited.com.
8. Security of Your Information
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet can be guaranteed to be 100% secure.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
tshirtsunited.com
T34 Limited,
Cotton Court Business Centre,
Church Street,
Preston,
Lancashire,
PR1 3BY
United Kingdom
Email: sales@tshirtsunited.com
Phone: (+44) 161 70 60 865